FAQs
Welcome to the Huskgard Help Center!
Here you’ll find quick answers to common questions about orders, shipping, returns, and more.
If you don’t see your question below, reach out anytime at help@huskgard.com we’re always happy to help.
Orders & Payments
Q: How can I place an order?
A: Simply browse our website, add items to your cart, and proceed to checkout. You’ll receive an order confirmation by email once your purchase is complete.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, PayPal, and other secure payment options shown at checkout.
Q: Can I change or cancel my order after it’s placed?
A: If your order hasn’t shipped yet, contact us immediately at help@huskgard.com. Once an order is processed or shipped, it cannot be modified.
Shipping & Delivery
Q: Where do you ship from?
A: All orders are processed and shipped from our facility in Tucson, Arizona, USA.
Q: Do you ship internationally?
A: We currently ship within the United States. International shipping options may be added soon — stay tuned!
Q: How long does delivery take?
A: Orders are typically processed within 1–2 business days.
Delivery takes about 3–7 business days depending on your location.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with tracking details. You can follow your shipment directly through the carrier’s website.
Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return window for unused, unopened items in original condition.
For full details, please see our Return & Refund Policy.
Q: How do I start a return?
A: Email us at help@huskgard.com with your order number and reason for return. We’ll provide detailed instructions.
Q: Do I have to pay for return shipping?
A: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Q: How long does it take to get a refund?
A: Refunds are processed within 5–10 business days after we receive and inspect your returned item.
Product & Inventory
Q: Are your products in stock?
A: All products listed on huskgard.com are in stock unless marked as “Sold Out.” Inventory is updated regularly.
Q: How can I get more information about a product?
A: Each product page includes detailed descriptions, images, and specifications. For additional info, email us at help@huskgard.com.
Account & Security
Q: Do I need an account to order?
A: You can checkout as a guest, but creating an account allows you to track orders, manage returns, and view your purchase history easily.
Q: Is my information secure?
A: Yes! We use SSL encryption and secure payment gateways to protect your personal and financial data.
Learn more in our Privacy Policy.
Customer Support
Q: How do I contact you?
A: You can reach us at:
📧 help@huskgard.com (Customer Support)
📧 husk@huskgard.com (Manager/Business Inquiries)
🏠 5071 South Cherry Avenue, Tucson, AZ 85706, USA
Q: What are your business hours?
A:
🕓 Monday – Friday: 9:00 AM – 6:00 PM (MST)
🕓 Saturday: 10:00 AM – 4:00 PM
🕓 Sunday: Closed
Still Need Help?
If you didn’t find the answer you were looking for, please reach out!
Our friendly team is always ready to assist you.
📧 help@huskgard.com